Our Commitment & Philosophy
I believe my company has been able to help many Carpet Cleaning Professionals when they are in a jam, especially consulting on weekends needing my advice to get their different Name Brand machines running correctly.YES, even if they never purchase one of our many Blue Baron Carpet Cleaning Machines, Heaters, accessories, etc. from me.
Unlike most Manuafacturers, we are open 6 days per week to answer all your questions and to provide Techincal support when you need it.
I can appreciate what it feels like when that particular Factory Service Center conveniently closes at 5 PM on Friday and where no Technical Support can be found anywhere. I know, cause I have been there before many years ago when I first started in the Carpet Cleaning business.
In a Challenging Economy we have today, it is nice to keep America's Cleaning Businesses Turning.
I firmly believe what comes around goes around.
There Should Be Never A Stranded Moment!
Examples of Our Commitment to Customer Satisfaction for Service and Quality.
Well I have had my truck mount for eight months now. I didn't want to
write anything about the unit until I had really used it for awhile on a
day to day basis. Now that I have used it, I just want to say what a great
machine it truly is! Constant super suction and constant super heat! Peter
is easy to work with and is very knowledgeable and passionate about these
truck mounts. To give an example of the customer service, I messed up my
pressure relief valve (due to my own fault) and called Peter to see if he
could help me out. He was at the post office an hour later overnighting me
the part I needed and even payed for shipping. Purchasing from Peter
has been a great experience for my business. Thanks Peter!
Pro Clean Midwest
Professional Cleaning Services
We received our Blue Baron 45SE in Sept. 2012 and have been using it for the past couple of months now (without any problems)and its performance has exceeded our expectations. Pete has created a great design with his units and solved any problems that other units in the industry would have. His craftsmanship and the use of quality parts along with the openness(accessability) of the unit makes it worth its price. We did some shopping around before choosing to go with Pete and we can honestly say for the quality of machine and everything else that comes with this unit it is definitely the best price out there. Pete's four stage heat exchanger design with diverter has been exceptional with strong and consistant heat when needed. Overall, Pete has put alot of thought, heart, and work into his machines and it shows in the machines performance. He is great to work with and will answer any questions that you have about his units. If we need another unit in the future we will definitely purchase from Pete again.
T & A Unlimited, LLC
Business Tele: Furnished Upon Request